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Good to know…

 

Arrival and departure: Your room will be ready no later than 2pm on the day of your arrival. Coming late? If you plan to arrive after 6pm, please give us a quick call at 0043 5243 5166 and let us know. Check-out on your day of departure by 11am.

 

Your Gramai bonus - Enjoy early arrival and late departure!

  • Arrival: It is also possible to arrive before 2 pm. We are happy to welcome you already for breakfast (extra charge of € 20.00 per person). On request, we will be pleased to provide you with a wellness bag with a cozy bathrobe, sauna towels and bathing shoes (at an extra charge of € 10,00 per person), so that you can already use all the facilities of the Natur Spa (from 10.00 am).
  • Departure: Let your holiday end relaxed. Take advantage of all the amenities of the Nature Spa and enjoy your last holiday day to the fullest. We only ask for room check-out (until 11.00). Just keep your wellness bag with the cozy bathrobe, sauna towels and bathing shoes and return it at the reception before your departure (extra charge of € 10,00 per person).

 

Bank Holidays: Surcharge of € 10.00 per person per day:

  • 10.05.-05.05.2019
  • 30.05.-02.06.2019
  • 07.06.-10.06.2019
  • 20.06.-23.06.2019
  • 15.08.-18.08.2019
  • 03.10.-06.10.2019
  • 31.10.-03.11.2019

Cancellation: In the case of cancellation, the applicable legal conditions are the Austrian Hotel Contract Conditions (Österreichische Hotelreglement). We recommend that you take out travel cancellation insurance.

 
Deposit payment: We will confirm your reservation once we receive your deposit of € 150.00 (fee-free money transfer). In case of reverse transfer of the deposit paid, we reserve the right to charge a processing fee of 50% of the deposit!

 

Dogs in own pet bed € 13.00 per night, food not included; final cleaning € 100.00 if needed.

 

Extra bed: 20% discount for the third guest (over 15 years old) (basis for the price reduction is the respective room price incl. breakfast)

 

Late check-out: If you wish to use the room during the day (until 5pm) on the day of departure, we charge € 35.00 per person. Please understand thatwe can only offertheroom upon availability.

 

Mobile phone reception: When a disadvantage turns into an advantage: No mobile phone reception. With one exception. Our philosophy: We take "switching off" literally, and it is for this reason that there is no mobile phone reception. But of course that doesn't mean that we wish to patronize our guests. Therefore, we have the so called "Händybaum" ('Mobile phone tree'). Here - but only here - you can get full reception for those calls that really cannot be avoided.

 

Packages:

  • Benefits: We would like to point out that the services included in the offer but not consumed can not be refunded.
  • Special offers: Our packages with reductions cannot be combined with anyother package and cannot be booked over public holidays.

Payments in cash. Please be aware that we do not accept either credit or EC cards as payment for your room!

 

Room numbers and floors: Please understand that we cannot commit this at the time of your booking. Of course, we make every effort to reserve your desired room.


Single room: Surcharge of € 25.00 per night ("Morgensonne" and "Talblick" room categories, other categories upon request).

 

Toll road fee: € 4.50 (to be paid only once by our house guests).


Visitor tax: is not included in the list price. We charge € 3.00 per person and night. Children under 15 are exempt from visitor's tax.

 

Wi-Fi: Available on the ground floor (free for our guests)

Travel cancellation insurance

We recommend that you take out travel cancellation insurance.

More information

Packages

You will find our summer packages for an alpine holiday in the Karwendel Alpine Park at a glance here. Have fun browsing!

More information

Are you curious to see how the Alpengenusshof Gramai looks like? Our hotel video provides an insight into the Gramai.

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