Carefree,Arrive with a smile

• In order to be able to start a carefree journey to Austria, you need ONE of the three following requirements (from 12 years) for check-in in the hotel:
  • A valid negative test result (self 24h, antigen 24h or PCR test 72h)
  • A vaccination certificate (Valid from the day of the second vaccination or from 22 days for vaccines for which only one vaccination is planned)
  • A written confirmation of proven recovery (up to 6 months after the illness)
• The conditions of the "3-G rule" (tested, vaccinated or recovered) also apply to day guests in our restaurant.
• For a comfortable journey home, you can fall back on free test sites in our region
• Do I have to be in quarantine after a stay in Austria? Please note that the regulations for this vary in each home country / federal state and are constantly changing and unfortunately we cannot provide any binding information here. Thank you for your understanding.
• • Since August 1st, 2021, guests from Germany need the same applies when traveling home as when entering Austria, a current "3-G rule" is required.
  • For our friends from Switzerland there are currently no travel warnings in Tyrol and no special requirements for entry and exit.
• The model region Schwaz (our home district) has a vaccination coverage rate of around 92% of all those eligible for vaccination. Vacation in the safest district in Austria!

• Wearing FFP2 masks in all business premises for daily needs, retail, public transport, etc.
• Avoidance of direct body contact
• Avoid shaking hands and hugs
• Sneeze or cough into the crook of your arm or a handkerchief
• Hand washing & disinfecting several times a day

• Reservations can be canceled or postponed up to 7 days before arrival, if the "corona situation" makes it necessary
• Should you change anything about the "Corona situation" after the stated cancellation period and you have concerns about your arrival, we are always ready to listen to you
• We convert down payments made into a voucher that does not expire and can be redeemed at any time on your alternative preferred date

• All measures proposed by the Ministry of Health are being implemented in full
• Our strict hygiene standards have also been expanded. The additional costs that we incur for this are worth it to us, for the protection of our health 
• We generously measured the seating arrangement in the restaurant
• Use our online check-in from the comfort of your own home
• Dream and relax carefree - we have opened our natural spa with 2,100m² additionally Tuesday & Thursday until 10.30 p.m.
• Many idyllic retreats in our many small relaxation rooms
• Your vacation is in safe hands with us. Regular testing of all employees for Covid-19 and there is extensive hygiene training for all employees with the Hollu company
• All of our "busy-helpers" are tested every 5 DAYS and after every FREE day
• Our alpine garden with its 1,000 m² including a natural adventure playground and petting zoo offers plenty of space outdoors for our little guests
• Do you prefer to be out in the mountains or on the Achensee? We will pack your hiking snack for you (for a fee)

• We have enough space so that a certain distance can be maintained in all areas of our hotels, this means relaxation without worries. In principle, there is no longer a minimum distance.
• We are also allowed to open our mountain lake, whirlpool, saunas and steam baths. (Corona viruses cannot spread through the bath water)
• The general FFP2 mask requirement has been lifted for hotel and restaurant guests in Austria since July 1st, 2021. A mask is only required in public transport, shops or museums, a simple mouth and nose protection is sufficient here.
• You can enjoy our breakfast and salad buffet presented in a new buffet form as before. 
• In order to protect our guests and employees, we have had proven and high hygiene standards for years.
• We have also distributed disinfectant dispensers in public areas.

The measures are continuously adapted to the official requirements of the Austrian Federal Government. These are always carried out in the interests of the health and safety of our guests and are based on official requirements. Please note that changes can also occur at short notice!

Status: September 15th, 2021